Entering Emergency 911 Location in Teams
When using Teams within VDI or on another device offsite, the software does not know your location. The steps below detail how you can manually update your location information in Teams if it makes sense in your situation and you choose to do so. Please make sure to update your location information consistently whenever moving to a new physical location to avoid having incorrect location information sent to 911 dispatch.
It's critical when dialing 911 dispatch from your VDI soft phone or desk phone to tell them your location when making the call. You have the option to update your location in Teams based on where you are physically located, but it's important to realize this may be tough to remember consistently. This is why verbal confirmation with 911 is important.
1) Navigate to the location section of Teams by going the "Calls" tab, scrolling to the bottom to the "Location" dropdown menu. Here you will either see that you don't have a current location, or you will see the address you last entered.
2) Type your location information in the popup box and select "Add".
3) You should see you location now in the bottom left hand corner of the "Calls" tab in Teams.